Holiday Home Management
Bookings Management
Attracting bookings to your home for guests is not as easy as it sounds. There are various OTA's (online travel agents) who make it a complicated process with multiple booking platforms which makes renting out your property a full time job. We have experience dealing with multiple OTA's and even advertise to our holiday club members, which means we can expose your property to thousands of potential customers in minutes.
Benefits of Bookings Management
- We manage your bookings and make sure no double ups.
- We ensure all guests pay prior to their stay.
- We ensure guests are charged for damages and items left behind.
- We deal with all the guest issues and key management.
- Our call centre is open 10-3 Mon-Fri and our a/h service means we are always available for any issues as they arise.
- We can even manage pet friendly accommodation!
Marketing Management
Marketing is one of the most important elements to ensure that you can generate some good income from your short term accommodation property. It is part pricing strategy, part advertising strategy, part promotion strategy, and making sure that updating website copy for optimisation is done correctly to ensure that guests book again and again.
Benefits of Marketing Management
- We market properties with a dynamic pricing strategy to get more per booking.
- We promote your property to our trusted membership base who we know will take care of your investment as you would.
- We can also promote internationally at higher rates for higher returns.
- We continuiously manage optimisation and enhance your copywritten listings.
- We provide a 'welcome Pack' for guest convenience.
- We provide guests with dining and retail disounts at local eateries near your property, where we can.
Property Management
Really, it's the calls that you get at 2am to tell you that there is a water leak or that someone has locked themselves out of the unit that are the hardest to deal with. But you can rest assured that we have it covered and while these events are rare, they happen. We have the skills, resources and experience to handle all these calls and more, so that you dont have too!
Benefits of Property Management
- Emergency calls taken by our team and managed after hours.
- We organsie all repairs and maintenance and even upgrades.
- All homes have a dedicated caretaker to oversee cleaning and guest prep.
- Cleaning and Laundry completed with consumables replenished regularly.
- We manage extra charges and review every check out to ensure no damage.
- We provide detailed monthly reports and renumeration statements.
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